Slots Heaven is one of the newest products to come out of the Mansion group of poker, casino and UK mobile casino platforms. Though the group has been around since 2003, they continue to develop new brands and platforms on a regular basis, with this website being one of the most recent iterations. Unfortunately, the Mansion group has not always garnered positive reviews from customers, and in some cases, their reputation precedes them. However, the range of games doesn’t suffer, with over 170 slots and table games available on both desktop and mobile devices, including a Live Casino.
About Mobile Gaming:
Accessing the Slots Heaven platform is possible on a range of platforms, though the experience is best suited to mobile users on a smartphone or tablet. The operator supports both iOS and Android phones through a downloadable Slots Heaven mobile app, available through the respective App Store and Google Play Stores.
In fact, the overall experience via a mobile device feels far more fluid and accessible. Whereas the website platform divides games into subsections, providing visibility of only a select few slots until you create an account, the mobile application and mobile websites both show the full breakdown of nearly 200 games before you’ve even logged in, so you can see if your favourite slots are available.
The range of slot machines on offer varies from the lesser-known slots, to the more popular names, including Rainbow Riches, Halloween Fortune and Gladiator.
One great feature of Slots Heaven is the Live Casino, which provides real-time table gaming against live dealers, allowing customers to experience the feeling of playing roulette or blackjack against a real person.
The bonuses provided by Slots Heaven are generous. This all starts with the Welcome Package, which is available to anybody creating an account with them for the first time. Each player gets 20 spins straight off the bat, with a 200% cash match bonus that triples the deposit made. This leaves you with up to £/$/€400 maximum funds, including bonus, on your first deposit, after which another 20 free spins will be credited, with a further 20 each day for 8 days, totalling 200 spins. This is a major selling point for Slots Heaven, as most websites opt for either free spins or cash matches, not both, though it’s worth bearing in mind that there is a 40x wagering requirement attached to any winnings.
The other bonuses on offer change from time to time, but follow a similar theme, centred around offering free spins, bonus cash or reduced wagering requirements, and increased points towards the VIP scheme. At the time of writing this review, once weekly, players can use the Slots Heaven bonus code RED for a 100% match bonus on their deposit, with a 40x wagering requirement, or BLACK for a 50% match bonus, with a 20x wagering requirement.
There’s also yet another cash match bonus, awarded to the first deposit made each month, when using the bonus code FIRST1, which gives up to £/$/€500, or £/$/€1,000 for VIPs.
Fairness and license
Before playing on any online gambling platform, you should be sure to check that the operator is licensed; you may also want to consider whether they support responsible gambling, as would be expected from a responsible provider. Slots Heaven is fully licensed and regulated under Gibraltar legisliation, and using a license issued by the Gibraltar Licensing Authority.
Slots Heaven also provide advice as well as self-limiting controls that allow players to restrict themselves access or limit the time that can be spent playing. These controls include the ability to set deposit limits, and access controls that scale in severity, providing temporary, extended or even permanent lockouts.
How easy is payment:
As is the case with most reputable gaming platforms, Slots Heaven provides customers with a range of options for making a deposit. The usual cards are supported, including VISA, Maestro and Switch, but the platform also extends to allowing deposits from e-wallet services, such as Skrill and Neteller. The only downside is that many gaming websites support PayPal, one of the biggest e-wallet services available on the market, but this service doesn’t appear to be a supported option.
When it comes to obtaining customer support, Slots Heaven offer two means of contacting an agent. For a response via email, they can be contacted directly through a webform; alternatively, customers can phone into support on 0800 279 7347 or +350 200 69061. A Live Chat support function does exist, but access to this feature is limited to only those people who are logged into an account.
Though from a first-hand perspective, Slots Heaven has all the bells and whistles of an established and reputable operator, the existing literature and reviews that can be found online are a little disconcerting when it comes to making a withdrawal. However, these are equally balanced out by other, more positive reviews and what’s more, as a Gibraltar-regulated and licensed operator, the company must be doing something right and would be held to account if there were any legitimate issues with making withdrawals.
- Very generous Slots Heaven no deposit bonus
- Well-optimised mobile platform
- Popular, big-name slots available
- Supports both Android and iOS
- Am I eligible for free bonuses with Slots Heaven?
Slots Heaven regularly sends out free, promotional bonus emails to existing customers, so if you’ve signed up for an account and check your emails regularly, you may be eligible for even more bonuses beyond the introductory and regular offers.
- What can I get from being a VIP member?
VIP rewards can include larger bonus offers, special event tickets, and even invitation-only bonuses, such as Slots Heaven no deposit bonus codes.
- How can I make a deposit?
Once logged into the casino platform, there are clear on-screen prompts that allow you to add payment methods to your account and make a deposit.
- How long does a withdrawal request take to process?
The time taken will depend upon the account loyalty level and currency, with most accounts taking up to 3 business days, but VIP accounts taking just 2.
- Can I play the Slots Heaven mobile casino with no deposit?
The Welcome Package awards some no deposit free spins, but to obtain the full bonus available, you’ll be required to make a first deposit, after which another 180 spins will become available gradually.